Privacy Policy

Last Updated: May 08, 2025

1. Introduction

Trendsettler.in ("we," "our," or "us"), operated by Oriel Inc., respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.trendsettler.in ("Website") or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website.

2. Company Information

Trendsettler.in is operated by:

  • Company Name: Oriel Inc.
  • Registered Address: 599, 17B, Phase 1, Surat Nagar, Gurugram, India 122001
  • Contact Details:
    • Phone: +919045991070
    • Email: care@trendsettler.in
    • Website: www.trendsettler.in

3. Information We Collect

We collect several types of information from and about users of our Website, including:

3.1. Personal Data

Personal Data refers to any information that identifies or can be used to identify an individual. We may collect the following Personal Data:

  • Contact Information: Name, email address, postal address, phone number
  • Account Information: Username, password, account preferences
  • Payment Information: Credit card details, banking information, billing address
  • Identity Information: Date of birth, government-issued identification details (when required for KYC purposes)
  • Demographic Information: Age, gender, location, preferences
  • Transaction Information: Products purchased, order history, shipping details
  • Communication Information: Customer service inquiries, feedback, survey responses

3.2. Non-Personal Data

Non-Personal Data refers to data that does not directly identify an individual. We may collect:

  • Technical Information: IP address, browser type and version, operating system, device information, internet connection
  • Usage Information: Pages visited, time spent on pages, links clicked, search queries
  • Location Information: General location based on IP address
  • Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies

4. How We Collect Information

We collect information through:

4.1. Direct Interactions

  • When you create an account or profile
  • When you make a purchase
  • When you subscribe to our newsletter
  • When you participate in surveys or promotions
  • When you contact customer service
  • When you post reviews or comments

4.2. Automated Technologies

  • Cookies and similar tracking technologies
  • Server logs and usage data
  • Analytics tools and services

4.3. Third Parties

  • Service providers
  • Payment processors
  • Marketing partners
  • Social media platforms (if you connect your account)

5. How We Use Your Information

We use your information for the following purposes:

5.1. To Provide and Improve Our Services

  • Process and fulfill orders
  • Manage your account
  • Process payments
  • Provide customer support
  • Improve our Website and services
  • Develop new products and features

5.2. For Marketing and Communication

  • Send promotional emails about products, offers, and events (with your consent)
  • Deliver relevant content and advertisements
  • Measure the effectiveness of our marketing campaigns
  • Communicate about your account or purchases

5.3. For Legal and Security Purposes

  • Protect against fraud and unauthorized transactions
  • Address security incidents and protect against malicious activities
  • Comply with legal obligations
  • Establish, exercise, or defend legal claims

6. Disclosure of Your Information

We may disclose your personal information to:

6.1. Service Providers

Third-party vendors, contractors, and service providers who perform services on our behalf, such as:

  • Payment processing
  • Order fulfillment and shipping
  • Customer service
  • Marketing and advertising
  • Data analytics
  • IT and system administration

6.2. Business Partners

Partners with whom we offer co-branded services or engage in joint marketing activities.

6.3. Legal Requirements

We may disclose your information when required by law, subpoena, or other legal process, or if we have a good faith belief that disclosure is necessary to:

  • Comply with legal obligations
  • Protect our rights, property, or safety
  • Protect the rights, property, or safety of our users or others
  • Investigate fraud or respond to a government request

6.4. Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Data encryption
  • Secure socket layer (SSL) technology
  • Regular security assessments
  • Access controls and authorization procedures
  • Staff training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

  • The length of time we have an ongoing relationship with you
  • Whether there is a legal obligation to which we are subject
  • Whether retention is advisable in light of our legal position (such as for statutes of limitations, litigation, or regulatory investigations)

9. Your Data Protection Rights

Under applicable data protection laws, you may have the following rights:

9.1. Access and Information

The right to be informed about our collection and use of your personal data and to request access to your personal data.

9.2. Correction

The right to request that we correct any incomplete or inaccurate personal data we hold about you.

9.3. Erasure

The right to request that we delete your personal data in certain circumstances.

9.4. Restriction of Processing

The right to request that we restrict the processing of your personal data in certain circumstances.

9.5. Data Portability

The right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format.

9.6. Objection

The right to object to our processing of your personal data in certain circumstances.

9.7. Withdraw Consent

Where we are relying on consent to process your personal data, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the contact details provided in Section 13.

10. Cookies and Similar Technologies

10.1. What Are Cookies

Cookies are small text files that are placed on your device when you visit our Website. They allow us to recognize your device and remember certain information about your visit.

10.2. How We Use Cookies

We use cookies and similar technologies for the following purposes:

  • Essential Cookies: Required for the operation of our Website
  • Analytical/Performance Cookies: To analyze how visitors use our Website
  • Functionality Cookies: To recognize you when you return to our Website
  • Targeting Cookies: To deliver advertisements that may be relevant to you

10.3. Managing Cookies

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience and/or lose the ability to access certain features of our Website.

11. Children's Privacy

Our Website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

12. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

We have implemented appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy when transferred internationally. These safeguards include:

  • Data transfer agreements incorporating standard contractual clauses approved by relevant data protection authorities
  • Compliance with relevant data protection frameworks
  • Ensuring that recipients of your personal data are subject to an adequate level of protection

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. Legal Compliance

14.1. Information Technology Act, 2000

We comply with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, which govern the collection, storage, and processing of personal data in India.

14.2. Consumer Protection Act, 2019

Our data practices comply with the Consumer Protection Act, 2019, and the Consumer Protection (E-Commerce) Rules, 2020, which protect consumer rights in online transactions.

14.3. International Regulations

Where applicable, we also strive to align our practices with international standards like the General Data Protection Regulation (GDPR) and other relevant data protection laws.

15. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Data Protection Officer
Trendsettler.in (Operated by Oriel Inc.)
599, 17B, Phase 1, Surat Nagar, Gurugram, India 122001
Phone: +919045991070
Email: privacy@trendsettler.in