Terms and Conditions

Last Updated: May 08, 2025

1. Introduction

Welcome to www.trendsettler.in ("Website"), owned and operated by Oriel Inc. ("Company", "we", "us", or "our"). These Terms and Conditions ("Terms") govern your access to and use of our Website and services.

By accessing or using our Website, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Website.

2. Company Information

Trendsettler.in is operated by:

  • Company Name: Oriel Inc.
  • Registered Address: 599, 17B, Phase 1, Surat Nagar, Gurugram, India 122001
  • Contact Details:
    • Phone: +919045991070
    • Email: care@trendsettler.in
    • Website: www.trendsettler.in

3. Definitions

  • "User" refers to the person accessing or using the Website.
  • "Consumer" refers to any individual who purchases goods or services from the Website for personal use.
  • "Content" refers to all information, text, graphics, photos, designs, trademarks, and other materials that appear on our Website.
  • "Goods" refers to the products available for purchase on our Website.
  • "Services" refers to any services offered through our Website.

4. User Account

4.1 Account Creation

To access certain features of the Website, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

4.2 Account Security

You are responsible for safeguarding the password that you use to access the Website and for any activities or actions under your password. We encourage you to use "strong" passwords (passwords that use a combination of upper and lowercase letters, numbers, and symbols) with your account.

4.3 Account Termination

We reserve the right to disable any user account, at any time, if in our sole discretion we believe that you have violated any provision of these Terms.

5. Products and Services

5.1 Product Information

We strive to provide accurate product descriptions and images. However, we do not warrant that product descriptions, images, or other content on our Website are accurate, complete, reliable, current, or error-free.

5.2 Pricing and Availability

All prices are in Indian Rupees (INR) and are inclusive of GST, unless otherwise stated. We reserve the right to change prices for products displayed at any time, and to correct pricing errors that may inadvertently occur.

5.3 Order Acceptance

Your order constitutes an offer to us to buy the product(s) ordered. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending an email confirmation.

6. Payment Terms

6.1 Payment Methods

We accept various payment methods as indicated on our Website, including but not limited to credit cards, debit cards, UPI, net banking, and other electronic payment methods approved by the Reserve Bank of India.

6.2 Secure Transactions

All payment information is encrypted and processed securely in compliance with the Information Technology Act, 2000, and the Payment and Settlement Systems Act, 2007.

6.3 Billing

By providing a payment method, you represent and warrant that you are authorized to use the designated payment method and that you authorize us (or our third-party payment processor) to charge your payment method for the total amount of your order (including any taxes and additional fees).

7. Shipping and Delivery

7.1 Shipping Policy

We ship products to locations within India and to select international destinations. Shipping methods, restrictions, and charges are described on our Website.

7.2 Delivery Timeframes

Delivery timeframes are estimates only and commence from the date of shipping, not the date of order placement. We are not responsible for delivery delays beyond our control.

7.3 Risk of Loss

The risk of loss and title for products purchased from our Website pass to you upon our delivery to the carrier.

8. Returns and Refunds

8.1 Return Policy

Our return policy is in accordance with the Consumer Protection Act, 2019. Details of our return policy, including eligible products, timeframes, and procedures, are available on our Website.

8.2 Refund Processing

Refunds will be processed according to the original payment method within a reasonable time period as specified in our refund policy and in compliance with the Reserve Bank of India guidelines.

8.3 Defective Products

In case of defective products, we will provide a replacement, repair, or refund as per the Consumer Protection Act, 2019, and other applicable laws.

9. Intellectual Property Rights

9.1 Ownership

All content, features, and functionality on our Website, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, are owned by us, our licensors, or other providers of such material and are protected by Indian and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

9.2 Limited License

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our Website for your personal, non-commercial use. This license does not include any resale or commercial use of our Website or its contents.

9.3 Restrictions

You must not:

  • Reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material on our Website, except as permitted by these Terms.
  • Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from our Website.
  • Access or use for any commercial purposes any part of the Website or any services or materials available through the Website.

10. User Conduct

10.1 Prohibited Activities

You agree not to use our Website:

  • In any way that violates any applicable national, federal, state, local, or international law or regulation.
  • To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Website.
  • To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity.
  • To engage in any activity that could damage, disable, overburden, or impair the Website or interfere with any other party's use of the Website.

10.2 User Contributions

Any content you post to the Website must comply with the content standards set out in these Terms. You retain ownership of your content but grant us a license to use, store, and display your content and to use your name in connection with your content.

11. Privacy Policy

Your privacy is important to us. Our Privacy Policy, which is incorporated into these Terms by reference, explains how we collect, use, and disclose information that pertains to your privacy.

12. Disclaimers

12.1 "As Is" and "As Available"

The Website is provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties, expressed or implied, regarding the operation or availability of the Website.

12.2 No Warranties

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

13. Limitation of Liability

13.1 Exclusion of Damages

To the fullest extent permitted by law, we will not be liable for any direct, indirect, special, incidental, consequential, or punitive damages arising out of or relating to your access to or use of, or inability to access or use, the Website or any materials or content on the Website.

13.2 Cap on Liability

If, notwithstanding the other provisions of these Terms, we are found to be liable to you for any damage or loss, our liability will be limited to the amount paid by you to us during the six (6) months prior to such cause of action arising.

14. Indemnification

You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Website.

15. Governing Law and Jurisdiction

15.1 Governing Law

These Terms and your use of the Website are governed by and construed in accordance with the laws of India, particularly the Information Technology Act, 2000, the Consumer Protection Act, 2019, and other applicable laws, without regard to its conflict of law principles.

15.2 Jurisdiction

Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by the courts in Gurugram, Haryana, India.

16. Dispute Resolution

16.1 Informal Resolution

We encourage you to contact us first to resolve any disputes or claims relating to these Terms or the Website.

16.2 Formal Proceedings

If informal resolution is not successful, any dispute shall be settled by binding arbitration in accordance with the Arbitration and Conciliation Act, 1996, of India. The arbitration shall take place in Gurugram, Haryana, India, and the language of the arbitration shall be English.

17. Legal Compliance

17.1 Information Technology Act, 2000

We comply with the Information Technology Act, 2000, and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, including requirements related to data privacy, cybersecurity, and content regulation.

17.2 Consumer Protection Act, 2019

Our services and these Terms comply with the Consumer Protection Act, 2019, and the Consumer Protection (E-Commerce) Rules, 2020, which protect consumer rights in online transactions.

17.3 Foreign Exchange Management Act, 1999

For international transactions, we comply with the Foreign Exchange Management Act, 1999, and related regulations governing cross-border trade and payments.

17.4 Goods and Services Tax Act, 2017

All applicable taxes, including GST, are charged as per the Goods and Services Tax Act, 2017, and related regulations.

18. International Use

18.1 Export Controls

The Website may be subject to Indian export controls. No content from our Website may be downloaded or otherwise exported in violation of Indian export laws or the laws of the destination country.

18.2 Access from Outside India

If you access our Website from outside India, you do so on your own initiative and are responsible for compliance with local laws.

19. Changes to Terms

We may revise these Terms at any time without notice. By using this Website, you are expected to review the Terms regularly to note any changes, as they are binding on you.

20. Termination

We may terminate or suspend your access to all or part of the Website, without notice, for any conduct that we, in our sole discretion, believe violates these Terms or is harmful to other users of the Website or third parties, or for any other reason.

21. Severability

If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving its intent. If no such modification is possible, the provision will be severed from these Terms without affecting the validity and enforceability of the remaining provisions.

22. Entire Agreement

These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference herein, constitute the sole and entire agreement between you and us regarding the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral.

23. Contact Information

For questions about these Terms, please contact us at:

Trendsettler.in 599, 17B, Phase 1, Surat Nagar, Gurugram, India 122001 Phone: +919045991070 Email: care@trendsettler.in Website: www.trendsettler.in